We stand by our products and we’d like the chance to put it right. However, if something goes wrong or you are not completely satisfied with a product you’ve purchased from us, please let us know right away. Returns & Guarantees AllGroom is proud to offer the best grooming brands at affordable prices, without compromising service and support. Head to the HELP section, and search for more answers. My delivery question is not answered here What's showing in stock online is physically in stock in our NZ warehouse, ready to ship. The website works out shipping in checkout, before you pay. Bulk shipping rates apply for orders over 10kgs or high-volume products. Please note rural delivery has different rates. Shipping starts from $3.80 for small items. Please check delivery updates for Australian orders here. When will my order arrive?įor New Zealand orders, most parcels arrive 1 to 2 working days after they've left us. Allow an extra day or two for rural delivery. If in a hurry, please check the delivery updates from our courier partners here.įor Australian orders, estimated delivery is 2 to 3 working days after they've left us. Orders placed on weekends or public holidays usually leave the next working day. We aim to dispatch most orders at the same day if placed by midday Monday to Friday.
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